|What is YUP? |
YUP is a mobile money solution for accessing a full range of transactional and financial services even without a bank account.
Based on an Agency Banking model, i.e. a network of third-party agents with whom the bank has formed partnerships (service stations, distribution trade, etc.), YUP is accessible via an expanded network of distributors equipped with adapted terminals and, of course, via the mobile banking app of Societe Generale's different banks throughout Africa. With YUP, Societe Generale is widely available, local, and easy to use, to meet the needs of customers who have, until now, not been offered or have access to many banking solutions.
A transactional platform that will soon have mobile financial services added on YUP's customers can withdraw, deposit, and transfer money, pay bills, buy phone credit, and make payments to merchants. The YUP solution also digitises corporates' payment flows. Soon, financial services like payday advances, credit, savings products, and international transfers will be added.
Who is YUP for?
YUP is for customers with or without bank accounts. YUP is for anyone with a mobile phone (smartphone or traditional mobile phone), no matter which telco they use, thanks to the partnership with Tagpay. Tagpay is a French fintech in which Societe Generale is a shareholder. It developed NSDT contactless authentication technology, which is innovative and more intuitive for users than existing solutions on the market. YUP is based on the innovation ecosystem at its Innovation Lab in Dakar, on the Jokkolabs premises. That is where the new applications rolled out on YUP are written, in partnership with our customers and African start-ups.
Deployed in Côte d'Ivoire and Senegal in 2017, then in Burkina Faso, Cameroon, Guinea, Ghana and Togo in 2018, YUP had more than 300,000 open wallets and 4,500 agents by the end of 2018. YUP will continue its development to expand to the entire Societe Generale network in Africa.
Societe Generale’s ambition is to open one million wallets by 2020 and considerably expand its network by hiring 8,000 agents over the same period.
"Africa is inventing the future of banking. The project's key ambition is to be a part of this revolution by offering a simple transactional tool that's accessible to all residents of the countries in which Societe Generale does business, be they individuals or corporations, Group customers, account holders with our competitors, or customers without bank accounts. This last category makes up 80%-90% of the population depending on the country, and it's a major financial inclusion challenge in which the Group wants to take part through YUP," says Alexandre Maymat, Head of the Africa/Mediterranean Basin & Overseas region.