Accessibility statement

Société Générale undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.  

To this end, it shall implement the strategy and actions detailed in its multi-year plan which is currently being drawn up.  

This declaration of accessibility applies to the site Société Générale Africa.  


The Société Générale institutional site Africa is in partial compliance with WCAG 2.1 Double-A (AA) level due to the non-conformities and deviations listed below.


The compliance audit carried out by Ipedis reveals that the compliance rate is 79.49%: 

  • 31 compliant criteria  
  • 8  non-compliant criteria  
  • 11 non-applicable criteria  


The contents listed below are not accessible for the following reasons.  


Several elements of non-compliance are described in this document, some of which are recurrent on several pages:  

  • Semantic elements are used for presentation purposes.
  • The purpose of input fields cannot be inferred to facilitate automatic field filling.
  • The contrast of certain texts in relation to the background is insufficient.
  • Some text is not readable when spacing properties are redefined.
  • Page titles are irrelevant.
  • Some pages have invalid source code: writing rule, opening, closing and nesting of elements, uniqueness of id attributes.
  • The focus goes on the elements assumed to be hidden.
  • Certain interactive elements, supposed to be inaccessible to the keyboard, are not hidden from the screen reader.
  • Some status messages are not rendered to the screen reader.

Derogations for disproportionate burden

No derogation identified.

Content not subject to the obligation of accessibility

No content not subject to the accessibility obligation  


This statement was made on 24/10/2023 and updated on 07/03/2024.

Technologies used for the website development:  

  • HTML5  
  • CSS  
  • JavaScript  


The tests of the web pages were performed with the following combinations of user agents and screen readers:  

  • NVDA with Google Chrome  


The following tools were used in the evaluation:  

  • Web Developer Toolbar 
  • WAVE 
  • WCAG - Contrast checker 
  • Accessible Color Picker 
  • Taba11y 
  • Axe DevTools - Web Accessibility Testing 
  • Assistant RGAA 
  • PDF Accessibility Checker (PAC) 2021  


Pages of the site having been the subject of the verification of conformity:  


Société Générale is committed to making its websites and applications accessible, in accordance with the article 47 of the Act No 2005-102 of the 11 February 2005.
For this purpose, we will carry out the strategy and actions listed in Multi-year accessibility plan and the Annual accessibility improvement plan.

This accessibility statement applies to afrique.societegenerale.com


Please help us to improve content accessibility by using this contact address service.ibfscom@socgen.com  to let us know of any problems you may experience or to request access to inaccessible information or documents. We will get back to you as soon as possible.

Enforcement procedure

This procedure shall be used in the following case.
You have notified the accessibility referent an accessibility defect that prevents you from accessing any of the content or services of Wholesale Banking and you have not been given a satisfying answer.